Privacy Policy

`If you want to use this webpage of the company under the name EFTHYMIOS GKOUNTROUMPIS or/and to make purchases via online store, you declare that you accept and agree with this privacy and data protection policy and the terms contained below in detail.

By making use of this webpage or/and placing orders, you declare that you explicitly and unequivocally agree and accept this policy.

If you do not agree with this privacy and data protection policy, you must NOT access, navigate or use our webpage or online store.

This policy applies only to personal data which are directly collected by this webpage and not to personal data collected by a third entity (e.g. webpage) or third party provider (e.g. internet providers, bank institutions, paypal etc.). We declare that we are not liable for any processing of personal data performed by third parties.

Our webpage may include hyperlinks which redirect you to other webpages (facebook, Instagram, twitter etc.). We declare that we are not liable for any processing of data performed via the above webpages.

1. Company information

VAT NUMBER:802202584
TEL.: 0030 2410 591760

2. Collection and Processing of personal data

2.1 Visit/ Navigation on our webpage
When you enter, visit or navigate on our webpage the following data are collected and included in our log files:
a) IP address of your computer
The above data are necessary to be collected from our webpage, so that your access to the webpage is technically possible.

They are retained for a time period of two week for safety reasons, so that it is possible to search into data breach incidents and malicious attacks.
Processing is necessary for the purposes of the legitimate interests pursued by the controller (article 6 par. 1(f)) GDPR) so that access to the webpage administered by the controller is possible.

It is noteworthy that the webpage is using cookies, as they are analyzed in detail below.

2.2.1 Purchases via our online store
You may send an offer to our company to conclude a purchase contract by placing an order via our online store. The terms governing the sales/ purchases on our store are analyzed in detail here.

Personal data we collect
For the purposes of placing orders and making purchases you need to fill in the order form with your personal data which relates to identification information, place of delivery of a product, payment method (e.g. Surname, Name, Address (street, number), PC, City, Country, Email, Telephone number).
We process your personal data since it is necessary a) for the performance of the contract between You and our company, b) for the purposes of the legitimate interests pursued by the controller, c) for compliance with a legal obligation to which we (the controller) are subject to, or d) because you have given us your consent (where applicable).

2.2.2 Payment of the product(s) price
Our company is not liable for any processing of your personal data, which is conducted by the bank institutions or the Paypal services/ platform.
Data Controllers in such cases are the bank institutions (e.g. National Bank of Greece) or the Paypal platform/ provider.
Reimbursement of payment: In case you have concluded the payment to our company for the purchase of product(s) and you exercise your withdrawal right within the 14 days period (as analyzed above), our company has the right to ask from the bank to cancel the transaction and to reimburse the payment made to you. Towards that purpose, our Company must process your personal data which we may transfer to the relevant bank institutions.

2.2.3 Orders/ Purchases: Data collected during the ordering, purchase process (submission, processing, payment, cancellation, withdrawal etc.) are retained for the time period entailed by laws in force, (e.g. for legal, tax, customs related obligations etc.) and in any case, until the expiry of the applicable limitation period plus one additional month. If any legal action is in process, we will process your personal data for the time necessary until the legal action and relevant proceedings are finalized and permanently concluded.

2.3 Contact with our company by sending written messages
You can send questions to our company by using the contact form which is available HERE
For the purpose of contacting us by written message, it is necessary to provide the following data in the contact form:
– name
– email
– subject
– content of the message
By sending the message, you declare that the data you have used are true, accurate and that you have not used personal data or any other data of third natural or legal persons.
The user of the webpage is solely responsible for the content he/she sends to our company and bears all responsible and is liable to compensate our company or any third party for any damage suffered as a result of his illegal behavior or/and the violation of the terms of use of this webpage.
Types of personal data collected and processed
a) Name
b) E-mail address
c) Subject and content of message
Processing is lawful since a) you (data subject) have given consent to the processing of your personal data for the purpose of contacting us, b) processing is necessary for the purposes of the legitimate interests pursued by the controller (us), that is, to answer to your message and contact back.
The above data are retained and stored for as long as our communication or business/contractual relation lasts and for as long as it is necessary for the purposes of the processing and until the limitation period indicated by law expires.
If You and our company do not cooperate or do not enter into a contractual agreement, then your data are deleted after five years from the date that you sent the data, unless there are further reasons which entail their retention (e.g. ongoing legal proceedings, disputes regarding pre-contractual phase, or negotiations phase etc.).
In case we cooperate or enter into a contractual agreement, your data are retained for all the period during which are relation lasts. After the relation ends, the data is retained for the time entailed by law or/and until the limitation period expires for possible legal claims.

3. Retention time

As has already been mentioned, the personal data which are collected from you are not indefinitely stored and retained by our company, unless there is a legal ground.
We keep your data for an indefinite period of time, in case there are legal proceedings, investigation from public authorities (e.g. public prosecutor, police etc.) in progress.
Data which are collected via cookies or other tracking technologies online directly by third party providers (e.g. Google, Facebook etc.) are stored for the time period which is indicated by the third party provider in the provider’s privacy policy.
In Section 2 above, we indicate the period for which your personal data will be stored, or if that is not possible, the criteria used to determine that period for each of the categories of processing.

4. Recipients of your data

Recipients of your data are:
a) Personnel of our company, which is legally and contractually bound to keep all information confidential and to apply the policies regarding safety of processing of our company
b) Contractors, provided that this is necessary for the purposes of processing and who have been contractually bound to keep every data confidential and comply with safety and secure data processing principles and policies of our company
c) Data Processors, that would be natural or legal persons, which process your data on our behalf according to the purposes of processing. We have entered into written agreement with data processors to keep your data fully confidential, not to communicate your data to anyone and to receive all technical and organizational measures as indicated by GDPR.
d) public authorities, public prosecutors, police agencies or another body, to which the personal data are disclosed following relevant notifications or orders to provide such data

5. Transfer of personal data – Courier Services – Logistics

We transfer your data (name, place of delivery, telephone) to the companies which offer courier services/ logistics, in order to execute your order and deliver the ordered product(s) to you.
In relation to the delivery process, the courier services providers/ companies are data controllers of your data.
If the delivery is conducted by DHL:
Data Controller of your data is the company:
Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn
Tel. +49 (0) 228-18 20

6. Rights of the data subject

The data subject – user of our webpage, which is subject to the GDPR, has the following rights:
a) Right of access (article 15 GDPR)
b) Right to rectification (article 16 GDPR)
c) Right to erasure (‘right to be forgotten’) (article 17 GDPR)
d) Right to restriction of processing (article 18 GDPR)
e) Notification obligation regarding rectification or erasure of personal data or restriction of processing (article 19 GDPR)
f) Right to data portability (article 20 GDPR)
g) Right to withdraw consent (article 7 par. 3 GDPR)
h) Right to lodge a complaint with a supervisory authority (article 77 GDPR)
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

7. Right to object

The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. We (The controller) shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

8. Complaints/ requests

In case you want to exercise your rights or to submit any complaint related to the use of your personal data and this policy, you may email our company at
For the purpose of verifying your identity, we reserve our right to ask you some further information, otherwise we will not be able to process your request/ complaint. In such a case, you will receive a written reply why we were not able to answer to you.

9. Security of data

Our company applies measures for the protection of the data which are electronically collected by our webpage and/or even stored offline, in physical way. We apply SSL technology. The databases connected with the webpage are stored on a server which is located within the European Union. All data stored, are encrypted.
The company processes the personal data of the users of our webpage in a way which guarantees compliance with the law, as in force, for the protection of personal data. Without prejudice to more specific provisions/terms contained therein, we do not transfer or sell the data to third parties, legal or natural persons.
Our personnel, partners are legally bound to keep everything confidential and to comply with this policy and the data protection laws.

10. Cookies Policy

What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. Characteristic example of the data collected is the preferences a user has on a webpage by the specific selections he makes (e.g. activation of specific buttons, search results, advertisements etc.).

10.1 Cookies are used for the following purposes
a) Necessary cookies
-to enable access and navigation on our webpage
-to enable view of multimedia content (flash cookies), in case the user requests access to such content
The above cookies are absolutely necessary for the reliable and secure use of our webpage and to enable you to navigate therein if you want.
Since they are absolutely necessary, you cannot reject these cookies.
b) Performance Cookies via Google Analytics
-Which refer to the use of data (which are not personal) through our webpage so that we can infer results regarding the use of our webpage for the purpose of improving functionalities
c) Marketing/ Preferences Cookies via Google Analytics
-Which allow our webpage to remember data relating to your preferences (e.g. name, language, location) so as to provide targeted advertisements and personalized services
-Which allow our webpage to extract results and asses your activity for reasons of better and more personalized services
-Third party cookies are analyzed in detail below
You can reject marketing/ advertising cookies and/or withdraw your consent to cookies by making the necessary settings in the cookie consent kit on our webpage.
In addition, you can set your browsers to decline cookies and can delete them whenever you like.

10.2 Tracking tools:
Our page enables use of third-party cookies stored by a different domain to the visited page’s domain. You are asked to give your consent and whether you agree to the use of cookies (except the strictly essential ones) before the site starts to use them. You can withdraw your consent at any time, without retroactive effects.
i) Performance Cookies
Google Analytics
In order to monitor and make best use of, assess the traffic of our webpage, in order to improve offered services, we use Google Analytics.
Google Analytics is a service offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, California, U.S.).
Google Analytics is a tool provided by Google to help webpage and application owners to understand how the visitors/ users use their webpages/ applications. It may use cookies to collect information and statistical data related to the use of one webpage, without necessarily personal identifiers for every visitor. The main cookie used by Google Analytics is “__ga” και “__gid”. The information extracted from the cookie and collected, are transferred to a server of Google located in the USA and it is stored there.
Via Google Analytics, it is possible to monitor and collect data which relate to the use of a webpage, such as IP address, date and time of access to the webpage or other pages within the webpage, the way you were directed to our webpage.
You may get information about the way Google collects and processes your data via Google Analytics, in the following url: (English version) and (Greek version).
ii) Advertising/ Targeting Cookies
By use of specific cookies, we can monitor the activities and conduct of a webpage user and offer him/her specific and personalized advertisements which fit his/her preferences (targeted advertising).
Cookies make advertisement more effective. Without these cookies, it is difficult for an advertiser to address his/her public or to extract information on how many advertisements appeared and were watched (‘clicked on’).
You may deactivate the collection of data via cookies from Google Analytics by following the guidelines available at the following link:
Google Analytics cookies remain on the user’s computer for a period of two (2) years.
iii) Advertising/ Targeting Cookies
By use of specific cookies, we can monitor the activities and conduct of a webpage user and offer him/her specific and personalized advertisements which fit his/her preferences (targeted advertising).
Cookies make advertisement more effective. Without these cookies, it is difficult for an advertiser to address his/her public or to extract information on how many advertisements appeared and were watched (‘clicked on’).

11. Modification of the privacy policy

Our company has the right to modify this privacy policy and data protection policy. In case there has been any change or modification, the user will be informed when entering our webpage by use of a pop-up window.

12. Governing Law/ Competent Courts

This Privacy and data protection policy is governed by Greek Laws. Competent courts in relation to any dispute are the courts of LARISA, Greece.

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